How can we help?

No QR sticker needed. For a repair your purchase bill is enough; for an installation just tell us where. Our service desk calls you within 24 hours.

Which product? *

Describe the problem *

Date of purchase

From your bill. We use it to check whether the product is still in warranty.

1 · Photo of your purchase bill *

The whole bill in one frame, with the date and the product line readable. This is your proof of purchase in place of the QR sticker.

📷 Take / choose photo

2 · Photo of the brand / model label *

The rating plate on the product with the model and serial number — make sure the text is readable.

📷 Take / choose photo

3 · A ~30-second video of the problem *

Switch the product on and show what happens. Speak if there is a sound. 10–60 seconds is perfect.

🎥 Record / choose video

Your details

Name *

Mobile *

City

PIN code *

Where is the product? *

Tap the spot on the map or use your current location, then write the full address.

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Full address at that spot *

Preferred visit date

Earliest Tue, 10 Nov — we need a day to arrange the technician.

Preferred time

You will get a tracking link on the next screen. Our service desk calls you within 24 hours.

Service powered by RaiseMyTicket · Complaint desk for Max Speed